Make public payments easier to complete
Create a focused digital journey for eligible fees and service payments across supported channels.
PAYFLO FOR PUBLIC SECTOR
Create clearer digital payment journeys for public services.
Support approved collections for fees and services with accessible payment experiences, structured reporting and operational visibility—subject to policy and partner approval.
INDUSTRYPUBLIC SECTOR
01Make public payments easier to complete
02Bring collections into one view
03Support defined operating controls
Bring collections into one view
Consolidate transaction outcomes and settlement reporting to reduce fragmented operational records.
Support defined operating controls
Configure each public-sector use case around applicable policy, approval, access and reporting requirements.
THE OPPORTUNITY
Make eligible public payments simpler for the people you serve.
Public payment journeys should be clear, accessible and accountable. Approved digital collection experiences can reduce friction for constituents while improving visibility for authorised teams.
Offer a clearer self-service journey
Create a focused online payment path for approved fees and services.
Improve audit and settlement visibility
Keep transaction outcomes and settlement status structured for authorised operational review.
WHY PAYFLO
Controlled payment journeys with explicit operating boundaries.
PayFlo can support defined public-sector collection use cases through partner-led processing and structured reporting. Every use case requires applicable policy, access, compliance and partner approval before enablement.
Accessible digital collections
Provide a straightforward hosted payment experience across supported devices.
Defined controls
Configure permitted payment journeys around the approved service and access model.
Structured reporting
Give authorised teams consistent visibility into payments, refunds and settlement activity.
PAYFLO OPERATING MODEL
Customer-facing payment experiences and operational visibility are provided through approved partner configurations. Processing, currencies and settlement availability depend on merchant approval and market scope.
USE CASES
Approved payment journeys for public services.
Modernise clearly defined collections while keeping governance and operational visibility explicit.
FEES01
Collect for eligible services
Use hosted checkout for approved permits, applications and service charges.
PAYMENT REQUESTS02
Send a direct collection path
Use links or invoices when an authorised team initiates the request.
OPERATIONS03
Track outcomes and refunds
Keep successful, failed and refunded activity visible to the right teams.
REPORTING04
Support financial oversight
Connect payment activity with structured settlement reporting for review.
Explore capabilityWHO WE HELP
Defined digital collection journeys for public services.
Every public-sector use case requires applicable policy, compliance, access and partner approval before enablement.
Government departments
Support approved digital fees with explicit operating and reporting boundaries.
Local bodies
Create clearer self-service payment journeys for eligible civic services.
Public institutions
Use structured payment requests for approved programmes and services.
Citizen service teams
Keep payment outcomes and refunds visible to authorised users.
OPERATING MODEL
Keep access, payment and oversight connected.
A defined operating model makes the permitted use case and financial record easier to govern.
01
Service approved
The eligible fee, channel and access model are defined before launch.
02
Payment collected
The constituent completes a clear digital payment journey.
03
Exception handled
Refunds and failed attempts remain visible to authorised teams.
04
Oversight supported
Transaction and settlement reporting provides a structured review trail.
PRACTICAL OUTCOMES
A clearer payment experience for customers and teams.
01Modernise eligible collections
Use hosted payment journeys for approved permits, fees or public services.
02Improve financial visibility
Give authorised teams clearer access to payment and settlement status.
03Keep governance explicit
Define the permitted use case and operating controls before production enablement.