Improve the booking-to-payment experience
Give travellers a focused way to pay online or through an assisted sales journey, with a clear outcome for every attempt.
PAYFLO FOR TRAVEL
Turn every booking into a smoother payment journey.
Accept international card payments across booking channels while keeping payment status, itinerary changes, refunds, disputes and settlement activity connected.
Travel firstTRAVEL
01Improve the booking-to-payment experience
02Operate changes and refunds with context
03See revenue from booking to bank credit
Operate changes and refunds with context
Keep the original booking, payment, refund and dispute activity visible when travel plans change after purchase.
See revenue from booking to bank credit
Bring transaction and settlement information into one operating view so finance teams can follow the complete revenue journey.
THE OPPORTUNITY
Turn the payment experience into part of a better booking journey.
Travel revenue moves through urgent bookings, international cards, assisted sales, itinerary changes and refunds. A disconnected payment flow creates friction for travellers and extra work for operations.
Reduce friction at the moment of booking
Give travellers a focused, mobile-ready route to pay while keeping each payment attempt and outcome visible to the team.
Keep post-booking activity connected
Preserve the context between the booking, payment, refund, dispute and settlement when plans change after purchase.
WHY PAYFLO
Payment infrastructure shaped around travel operations.
PayFlo connects customer-facing collection journeys with the transaction and settlement visibility needed by travel operations and finance teams. Processing remains subject to partner approval, market availability and the agreed integration scope.
Booking-led collections
Use hosted checkout, payment links or invoices according to how the booking starts.
International payment context
Present eligible card and currency options through an approved configuration.
Booking-to-bank visibility
Follow successful payments, exceptions, refunds and settlement activity in one operating view.
PAYFLO OPERATING MODEL
Customer-facing payment experiences and operational visibility are provided through approved partner configurations. Processing, currencies and settlement availability depend on merchant approval and market scope.
USE CASES
One operating layer for the travel payment journey.
Support online and assisted booking channels without losing the financial context that teams need after the customer pays.
CHECKOUT01
Convert high-intent bookings
Create a clear hosted payment experience for flight, hotel and package bookings.
Explore capabilityPAYMENT LINKS02
Collect during assisted sales
Send a secure payment path when the booking begins over phone, email or chat.
Explore capabilityOPERATIONS03
Manage changes with context
Keep payment, refund and dispute status visible when an itinerary changes.
REPORTING04
Track settlement without report sprawl
Give finance teams structured transaction and settlement reporting across supported currencies.
Explore capabilityWHO WE HELP
Built for the businesses behind every journey.
Different travel models create different payment moments. PayFlo keeps the collection path and the operating record connected across them.
Online travel agencies
Connect high-intent booking checkout with assisted collections, refunds and settlement visibility.
Airlines
Support eligible direct and assisted ticket sales with clearer transaction and settlement context.
Tour operators
Collect deposits, balances and package payments without losing the itinerary behind the transaction.
Hotels and experiences
Handle reservation and experience payments across digital and sales-assisted journeys.
OPERATING MODEL
Follow revenue from booking request to bank credit.
PayFlo gives each team a clearer handoff across the travel payment lifecycle.
01
Booking created
The itinerary, amount and customer context define the collection request.
02
Payment attempted
The traveller completes checkout or an assisted payment request.
03
Change handled
Refunds, reversals and disputes remain connected to the original transaction.
04
Settlement reviewed
Finance follows expected and completed settlement activity in a structured view.
PRACTICAL OUTCOMES
A clearer payment experience for customers and teams.
01Sell across markets
Present eligible international card and currency options through the approved PayFlo setup.
02Support assisted bookings
Use payment links and invoices when a booking begins over phone, email or chat.
03Reduce reporting gaps
Keep booking-led payment activity and settlement reporting easier to follow.